NEW Customer Portal
The Consumer Portal gives you:
- ability to view and pay your bill online
- sign up for paperless billing
- ability to set up automatic bank draft
- request a change of address
- email the utility office
- direct access to meter reading and consumption information
Creating an Online Registration
- With a current utility bill at hand, open your web browser, enter https://avfwater-customers.utilitybillingsystem.us/#/login into the address bar, and select the Enter key on your keyboard to go to the website.
- Click on the Consumer Registration link below the User Name field.
- Enter your full name that matches exactly with what is printed on your utility billing statement.
- Enter your account number that matches exactly with what is printed on your utility billing statement.
- Enter your current email address to use as your user name and account contact information. To confirm, re-type your current email address.
- Enter the password that you want to use. Re-enter your password to confirm.
- Select the Register button to save your changes and create your online consumer account. You will see a message confirming your registration was successful. A copy of that message will also be sent to the email address you recorded.
Note: To help ensure delivery of your registration email, please add “billing@avfwater.org" to your email address book or Safe Senders list.
Accessing the System
Open your web browser to go to the website https://avfwater-customers.utilitybillingsystem.us/#/login to log in with the User Name and Password that you created earlier.

Ampstun Billing Software
Ampstun Manual - Consumer Portal.pdfguide


