Apple Valley Foothill County Water District Web-Based Billing System’s Consumer Portal 

Our customers will continue to have the ability to make their payments using payclix as they have before, however, since the billing data is not being uploaded into their system.  If you made last month's payment via payclix in full.  You will see a $0.00 dollar balance that is due.  This is not correct as you know.  So in order to make a payment you will follow the same steps as you always have;  click the "pay my bill" checkbox and then click in the box where your payment amount is displayed ($0.00) or blank.  Enter the amount you would like to pay and you're done. No late fees were applied to your account if you paid late last month or if you pay after the 26th this month.

Apple Valley Foothill County Water District Web-Based Billing System’s Consumer Portal will soon be available for our customer to easily manage their utility account from anywhere.

The Consumer Portal gives you:

• ability to view and pay your bill online
• sign up for paperless billing
• ability to set up automatic bank draft
• request a change of address
• email the utility office
• direct access to meter reading
• consumption information

Your Utility Bill What to Know Before You Start

• Adobe Reader is required to view both your bill and your transactions.
• If you don’t have a current copy of Adobe Reader, then you can download a copy from the link provided on either the My Bill screen or the My Transactions screen.  If either link is not working correctly for you, you can copy and paste this link into the address bar of your internet browser: https://get.adobe.com/reader/.
• When viewing your transactions, the first transaction listed will always be the “Balance Forward”, because this is what your account balance showed as of the Beginning Date that you chose.  After that you’ll see the billing transactions on file, including any charges, taxes, account adjustments, and payments. 

Creating an Online Registration

1. With a current utility bill at hand, open your web browser, enter https://www.utilitybillingsystem.net/ into the address bar, and select the Enter key on your keyboard to go to the website.
2. Click on the Consumer Registration link below the Username field.
3. Enter your full name that matches exactly with what is printed on your utility billing statement.
4. Enter your account number that matches exactly with what is printed on your utility billing statement.
5. Enter your current email address to use as your username and account contact information. To confirm, re-type your current email address.
6. Enter the password that you want to use. Re-enter your password to confirm.
7. Select the Register button to save your change and create your online consumer account. You will see a message confirming your registration was successful.  A copy of that message will also be sent to the email address you recorded. 

Note:  To help ensure delivery of your registration email, please add “noreply@utilitybillingsystem.net" to your email address book or Safe Senders list.

Accessing the System

Open your web browser to go to the web site https://www.utilitybillingsystem.net/ to log in with the User Name and Password that you created earlier.